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LABOUR OPTIMISATION
IN ACTION

Technicians can lose a significant part of their shift to non-billable tasks – like searching for repair information online, calling partner workshops for help, second-guessing steps, or repeating work.

Two simple fixes help bring structure:

  • Track actual vs. estimated repair times
  • Use quick-reference guides for top repairs

The result? Many workshops report noticeable productivity gains, because they better understand where time is lost, uncover training gaps, and standardise repeat jobs for faster turnaround.

REAL WORKSHOP STORY:
WHY ACCURATE LABOUR TIMES MATTER
A customer brings in a Mercedes A-Class (Type 169) with a squeaking engine noise.

The technician suspects the V-belt tensioner – a common fix. But instead of guessing, he checks ALLDATA Repair.

OEM instructions reveal the engine must be lowered, a much more complex job than expected. With this insight, the workshop quotes accurately.

The twist? After the repair, the noise improves but doesn’t disappear. Further checks point to the vibration damper. But it can’t be removed, the bolt hits the frame.

Back to ALLDATA Repair.

CRITICAL DISCOVERY:

  • 9 hours of labour
  • Full engine removal required

With official OEM data, the team explains the complexity. The customer agrees to the work. No arguments.

ALLDATA LABOUR TIMES GIVE YOU:

  • Accurate quotes
  • Step-by-step instructions
  • The trust your customers expect